Privacy Policy

Effective Date: September 15, 2026

1st Choice Heating & Air LLC Privacy Policy

1st Choice Heating & Air LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website and services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Service address
• Information submitted through contact forms or service requests

We may also automatically collect certain non-personal information such as:

• Browser type
• Device information
• IP address
• Website usage data

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule appointments and provide services
• Communicate regarding service updates
• Improve our website and customer experience
• Comply with legal obligations

SMS Communications

If you provide your mobile phone number through our website forms and consent to receive text messages, 1st Choice Heating & Air LLC may send SMS messages related to:

• Service requests
• Appointment scheduling
• Appointment reminders
• Service updates
• Customer support communications

SMS consent is collected through website forms where users voluntarily provide their phone number and agree to receive text messages.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at 1stchoiceheatairoffice@gmail.com.

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile opt-in data, consent records, and phone numbers collected for SMS communications will not be sold, rented, or shared with third parties for promotional purposes.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our business and servicing customers. These providers are required to keep your information confidential and use it only for the services they provide on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can control cookie settings through your browser preferences.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information when legally permissible

To make a request, contact us at 1stchoiceheatairoffice@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact: